frequently asked questions


FAQ for frequently asked questions

Here are the answers to your questions. If this isn’t, write to us and we will answer back!


Do bees sting you?
It is common for a beekeeper to get stung despite all the precautions taken not to rush the colony. With time, one gets used to the venom. It is simply part of our work.
What is eco-responsible beekeeping?
Eco-responsible beekeeping is one that respects nature and the bee’s environment. For example: The treatments reserved for our bees are all organic; The use of smoke is restricted in order to avoid excessive stress to the bees; Fresh and clean drinking water troughs are placed in each apiary to minimize the contact of bees with stream or stagnant water, often contaminated with insecticides and pesticides; When bees are fed a sweet preparation in spring and autumn we add extracts of mycelium (fortifiers of the immune system) and medicinal plant extracts; We choose not to do large-scale pollination of monocultures, like blueberries, to minimize stress and imbalances in bees.


Why are the bees disappearing?
In recent years, the fate of bees has become worrying: in Quebec, beekeepers can now lose 30 to 70% of their hives per year in winter losses. these are abnormally high and disturbing rates. Several causes are related to the decline of bees. To mention a few: The massive use of insecticides and pesticides, which are inevitably found in the environment; The strong presence of monocultures, which destroy biodiversity; The Varroa Destructor, a parasitic mite imported from Asia in the 1980s; Contagious diseases such as the bacterium Paenibacillus larvae that causes American foulbrood; Climate change that affects seasons; etc. It has been suggested that even electromagnetic pollution could play a role in the disappearance of bees…
How long does a healthy bee live for?
In the domestic Honeybee, the queen lives three to five years. A summer worker lives on average five to six weeks and a winter worker of five to six months. The fate of males is different since they die after mating or at the end of the summer if they do not mate. At which point, they are then driven out of the hive by the workers who stop feeding them.
A honey does a bee produce in its life?
This question is difficult to answer accurately due to the large variety of floral resources, and because it’s a team effort in the hive. The worker bees will harvest the nectar from flowers and the young bees reduce its water content. We know that a worker can carry up to about 70 mg of nectar per trip in its crop and that it makes between 10 and 100 trips per day, depending on the proximity of the flowers and the ease of harvesting. It is therefore estimated that a bee will produce approximately one teaspoon of honey (5mL) in her lifetime.
How can we improve the condition of the bees?
There are several ways to promote better conditions for the condition of bees. Here are a few: Avoid cutting the grass very short and leave “wild” areas around your property; Plant bee-friendly plant species in your garden, planters and landscaping arrangements. You will thus offer the bees varied and high quality food sources; Avoid the use of pesticides; Support local beekeepers who care for bees; Take advantage of local, organic and seasonal food, you will thus encourage the development of more environmentally friendly agriculture.
How can we catch a bee swarm?
We advise you to first contact a beekeeper in your area, who will pick it up in order to recover it. Thus, the colony will have a better chance of surviving. In general, we use a large white sheet that we lay on the ground and then simply drop the swarm on it. Afterwards, it is important to locate the queen and place her in a box with the rest of the bees. The swarm will then be introduced to a new hive box to allow them to settle down in peace and form a new colony.
What’s the difference between a bee and a wasp?

The distinctive characteristics of the bee are: An oval silhouette, a discrete waist, a hairy body and legs with pollen baskets. Those of the wasp are: A slender silhouette, a very fine waist, a smooth body and long legs.

Bees are not attracted by our food and they rarely sting because it causes their deaths. The wasps can sting several times and are more fierce. They are also greatly attracted to our food. As for their nests, the bees’ nest is built of wax while the wasps’ nest is made of paper.


What is the difference between raw honey and pure honey?
Raw honey is not filtered and therefore retains small particles of propolis, pollen and wax. This makes it a more tasty and nutritious honey. Pure honey is filtered and is more limpid in its liquid form and will take longer to crystallize.
What should I do if my honey is crystallized?
Simply place the jar in a bowl of hot water and stir with a utensil. The honey will become malleable again, perhaps not as liquid as the honey usually sold in grocery stores (because that one is often heated and finely filtered), but enough to be easily handled.
How is honey harvested?
First, honey boxes are collected and stored in a dehumidification room. Once the honey has reached a moisture level of about 17.5%, the combs uncapped. This step consists of removing the wax that covers the alveoli in order to release the honey. Subsequently, the frames are deposited in an extractor, which turns at full speed and draws out the honey from the combs. The honey goes to a decanter, where honey and wax are separated. Finally, the honey is pumped into a vat from where it will be put into jars.
Is honey perishable?
The answer is no!! Honey, unless it has been potted with a moisture content that is too high, can remain good. Archaeologists have even found it in the tombs of the pharaohs in Egypt, and believe it or not, it was still consumable…!


Is your honey pasteurized?
Absolutely not, on the contrary, we prioritize a natural honey that has not undergone any transformation, except a slight filtering to remove the larger particles of propolis, pollen and wax that naturally occur in honey.
Is your honey really honey?
Absolutely, we will never resort to sugary substances that imitate honey. These filthy practices are generally used by big companies whose ultimate goal is to always make more money.
Do you make royal jelly?
No, we do not. The production of royal jelly is complex, and requires the beekeeper to specialize in this field. In other words, it is a separate trade.
Miel 25+ or cough syrup?
Our “Honey 25+” is a great alternative to any cough syrups! Honey is naturally antimicrobial and health care professionals now often recommend the use of raw honey rather than cough syrups found on the pharmacy shelves. Added to this, are the various therapeutic properties of the essential oils found in Aliksir’s 25+ Complex. It is safe to use for children one year old + and useful for prevention during seasonal changes.
Your deodorant irritated me, why?

There are various reasons why this unfortunate situation could have occurred: The most common culprit is the application of too much deodorant; The use of the deodorant following a day of intense work where armpits were subjected to continuous friction; An application directly after shaving or after a very hot shower. Also, some people’s skin is simply intolerant and irritated by baking soda-based deodorants, or even essential oils.

If using our deodorant causes irritation, or if your armpits were irritated by something else, immediately stop using it and wait a few days. Let the skin heal. Then try to reintegrate it into your daily life. In general, the problem should not reoccur. If it does, please do not persist and contact us.


Where can I find the prices for your services?
To inquire about our rates and the details of our services, simply click on this link: Service Agreement. This will allow you to download the PDF with all the details in relation to our services. If you are interested in moving forward, simply fill out the form and send it back to and we will be happy to contact you as soon as possible.
How far are your services offered?
It all depends on your needs. In general, our services are mainly for the county of Portneuf and the eastern part of the Mauricie region.
How do I give you my honey boxes?
There are two possible options. 1. You bring the honey boxes to our honey house and come back to pick them up when the extraction is finished. 2. We take care of the pick-up and delivery back, for a travel fee. You can find the fees in this document: Service Agreement.
Do you pollinate blueberries?
The answer is no. As the wellbeing of our bees is our # 1 priority, we try to avoid any maneuver likely to stress them. The majority of the large blueberry crops are far from our county and the long travels involved in pollination of the blueberry are difficult for the colonies. We prefer to focus on local pollination to reduce the impact of travel.
What is a nuclei?
A nuclei is a hive starter created by the beekeeper. The technique consists of selecting brood and food frames from a mother hive, which must be healthy, to introduce them into a new hive. Orphaned bees and a queen are then introduced, and the nuclei is moved to a new apiary, where it will become a hive.


What are your delivery times?

All orders will be shipped within 7 to 14 business days of the transaction.

May I return a product?
It is possible to return the merchandise if it is defective or in bad condition at the reception. Additionally, we accept returns on clothes when the size is not a good fit. Please take note that in this case you will be responsible for the shipping fees.
What are your delivery rates?

Our rates vary according to the weight and size of the selected items. Here is an approximate list of prices related to each package format:

  • Small: $12.50
  • Medium: $15.00
  • Large: $17.50
  • Packages: $20.00

* We offer free standard shipping on all online orders of $100 or more, after applicable discounts and before taxes. Shipping charges will be automatically deducted at the time of payment for all eligible orders. Unfortunately, this offer does not apply to orders shipped to Nunavik, Nunavut, the Yukon or the Northwest Territories.

Do you ship to the Canadian North?
Yes, we do ship our products to the North.
Do you offer delivery outside of Canada?
Unfortunately we do not offer our products outside of the country… At least not yet!